Our training programmes are designed to strengthen professional conduct, executive presence, and intercultural competence. Programmes contribute to continuing professional development and certification standards.
Training programmes are designed for executives, institutions, and international professionals. Focus on executive presence, protocol knowledge, and intercultural competence. We translate centuries of diplomatic tradition into actionable modern leadership.
Two CPD-accredited online courses. Start when you like, progress at your own speed, and keep access for life. Each course includes a professional certificate on completion.
01
CPD ACCREDITED — 3 CREDITS
4 MODULES · 3,5 HOURS · LIFETIME ACCESS
Provides a structured foundation in personal presence, social etiquette, and intercultural awareness, for professionals representing themselves and their institutions.
Key Competencies:
• Manners, etiquette and protocol distinguished
• First impressions and introductions
• Dining and table etiquette
• Cross-cultural greetings
• Dress codes and cultural sensitivity
02
CPD ACCREDITED — 3 CREDITS
5 MODULES · 4 HOURS · LIFETIME ACCESS
Advanced programme in international protocol, precedence, and official conduct for professionals who represent institutions in diplomatic and high-level environments.
Key Competencies:
• Principles of diplomatic protocol
• Order of precedence
• Forms of address
• Flag and seating arrangements
• Official event conduct
03
CPD ACCREDITED — 6 CREDITS
9 MODULES · 7,5 HOURS · LIFETIME ACCESS
Both programmes together, at a reduced price. Begin with the social and cultural foundations of personal presence, then advance into international protocol and official conduct.
Key Competencies:
• Foundations of Social & Cultural Etiquette
• Foundations of Business & Diplomatic Protocol
• Two CPD certificates on completion
Bespoke programmes delivered to organisations, delegations, and executive teams. Scope, format, and duration are agreed with each institution.
01
CPD ACCREDITED — 3 CREDITS
Provides a structured foundation in professional etiquette, workplace conduct, and business interaction standards.
Key Competencies:
• Professional image and conduct
• Meeting etiquette
• Business dining protocol
• Respectful communication
• Cross-cultural awareness
02
ADVANCED PROGRAMME — 10 CREDITS
Advanced programme in international protocol standards and diplomatic conduct for professionals operating at the highest levels.
Key Competencies:
• Order of precedence
• VIP visit protocol
• Bilateral meetings
• Formal event management
• Forms of address
• Cross-cultural protocol competence
03
CPD ACCREDITED — 6 CREDITS
Develops behavioural intelligence for leadership presence and professional credibility in complex environments.
Key Competencies:
• Nonverbal intelligence
• Group dynamics awareness
• Authority signalling
• Perception management
04
CPD ACCREDITED — 7 CREDITS
Integrates etiquette, communication psychology, and intercultural intelligence into a cohesive framework for professional identity.
Key Competencies:
• Professional identity
• Cross-cultural adaptability
• Communication psychology
• Behavioural alignment
Programmes are delivered in formats suited to institutional needs, team structures, and executive schedules.
In-Person Training
Face-to-face sessions tailored to your organisation
Online Learning
Flexible digital programmes for global teams
Executive Workshops
Intensive sessions for senior leadership
Institutional Programmes
Structured programmes for organisations
Academic Modules
University-integrated certification modules
Participants receive certificates aligned with continuing professional development standards. Programmes may contribute toward structured professional education pathways.
Our certification is recognised in professional contexts where protocol awareness and intercultural competence are valued as essential leadership skills.
Accredited Programmes
Compliant Training Standards
CPD Credits per Programme
Delivery Formats
Discuss training options tailored to your organisation.
S.R.L. “INSTITUTE OF ETIQUETTE & PROTOCOL”
MD-2009, str. Alexei Mateevici, 82, ap.(of.) 24, mun. Chișinău, Republica Moldova
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ALL RIGHTS RESERVED.