Complete Etiquette & Protocol Programme

Categories: Online Courses
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About Course

Both foundation courses in one complete programme. Master the principles of social and cultural etiquette, then advance into the codified world of business and diplomatic protocol. Nine modules, two assessments, one comprehensive foundation in presence, protocol and cross-cultural intelligence.

What Will You Learn?

  • Master presence, first impressions, dining, and dress across cultures
  • Navigate social and professional settings with confidence and awareness
  • Understand what protocol is, where it comes from, and why it exists
  • Apply the four core principles that govern every formal situation
  • Use correct forms of address, flag placement, and seating arrangements
  • Recover from any formal misstep with composure and authority

Course Content

Welcome

  • Introduction – Welcome to the Programme

Module 1: What Etiquette Really Is

Module 2: First Impressions & Introductions

Module 3: Dining & Social Situations

Module 4: Dress, Appearance & Culture

Module 5: What Protocol Is & Why It Exists

Module 6: The Principles That Govern Everything

Module 7: Greet, Meet & Receive

Module 8: Flags, Seating & Official Conduct

Module 9: Mistakes, Recovery & Reputation